Our history – the evolution of The Welfare Call Group

As market leaders we have determined that monitoring vulnerable children on a daily basis is proven to be the most effective way to ensure their safeguarding and that they receive the best education possible. We monitor more than 25,000 children daily for 75% of the UK market.

Established in 2002 our aim is to complement any agencies, worldwide, involved in the safeguarding of vulnerable children by collecting, analysing and reporting data. This empowers the increase in positive outcomes to be realised in school attendance and attainment.

Our 100+ staff are enhanced CRB/DBS and go through rigorous data collection, recording and safeguarding training programmes. We always try to accommodate ‘out of the box’ requirements, usually at no extra cost and forms part of our ‘can do’ approach.

Innovation is at the core of the business and our extensive in-house capabilities continually drive new product development allowing us to lead and provide effective and market leading solutions and services.

  • “The introduction of the electronic personal education plans (EPEPs) system is improving information-sharing, with an increased oversight from the virtual school, although the impact on improving the quality of PEPs is not yet evident. Inspectors found that the pupil premium grant was used well to support after-school activities, including access to a nurture group, extra mathematics and English tuition, and the provision mentors.”

    Haringey – Children’s Services Inspection October 2018 (commenced with ePEP April 2018)
  • “The strong emphasis on ensuring that PEPs are of good quality and completed in a timely way is contributing well to children’s progress.”

    Enfield Children’s Services Inspection March 2019
  • “Education is actively promoted for children in care and the virtual school is increasingly effective in ensuring that children make good progress and reach their potential. The quality and timeliness of personal education plans have improved significantly. Children benefit from regular reviews of their progress.”

    London Borough of Waltham Forest – Children’s Services Inspection – Jan 2019
  • “Personal education plans are timely, set clear targets and are written in the first person. They effectively capture the voice of the child.”

    Manchester Children’s Services Focused visit – 17/09/2018
  • “The majority of personal education placed include a clear picture of the child’s progress, emotional and well-being and behaviour.”

    London Borough of Tower Hamlets Ofsted Inspection (published 07/04/2017)
  • “The quality of personal education plans is much improved.”

    Darlington Borough Council Ofsted Inspection (published 21/05/2018)
  • “The large majority of children and young people have an up-to-date, good quality personal education plan.”

    London Borough of Lambeth Ofsted Inspection (published 09/05/2018)
  • “Personal education plans are good and are regularly reviewed. They provide a vivid picture of individual children’s progress, including their social and emotional well-being, academic abilities and attitude to learning. The plans show how the pupil premium is being used to improve progress. When children are not making expected levels of progress, LACE staff identify and agree support strategies with the school, foster parents and carers to promote improvement.”

    North Lincolnshire Council Ofsted Inspection (published 25/09/17)
  • “Education planning for children looked after has historically been poor. However, teachers and the local authority are now taking full ownership of a recently introduced electronic system, and the quality of personal education plans is improving.”

    Barnet Council Ofsted Inspection (published 07/07/2017)
  • “The large majority of personal education plans (PEPs) are now of good quality. Managers have successfully introduced e-PEPs for all children looked after up to the age of 16. Appropriate training is provided for social workers and designated teachers, which is improving the quality of plans and the impact of PEP meetings.”

    Bedford Borough Council Inspection (published 07/04/2017)