Our history – the evolution of The Welfare Call Group

As market leaders we have determined that monitoring vulnerable children on a daily basis is proven to be the most effective way to ensure their safeguarding and that they receive the best education possible. We monitor more than 25,000 children daily for 75% of the UK market.

  • 2002

    Welfare Call (LAC) Limited was established to collect and analyse the attendance of looked after children for local authorities in England and Wales.

  • 2003

    Transitioned from paper-based recording to a computerised system and automated phone call software.

  • 2009

    Welfare Call Limited was incorporated. Appointed IT Manager to oversee network expansion. Key accounts acquired included Kent, Cambridgeshire and Manchester.

  • 2010

    Acquired key accounts such as Wakefield, Barnet, Nottingham and Haringey.

  • 2011

    Recruited a Software Developer to design and produce Welfare Call’s web-based information portal.

  • 2013

    Achieved turnover of £1 million for the first time since the Company’s inception.

  • 2014

    Initiated development of the electronic Personal Education Plan (ePEP) service with the appointment of a dedicated Developer and General Manager.

  • 2016

    The Company’s ePEP service secured its 28th client.

  • 2018

    New CEO appointed along with senior management team to drive growth, product development and expansion into new areas and territories.

Established in 2002 our aim is to complement any agencies, worldwide, involved in the safeguarding of vulnerable children by collecting, analysing and reporting data. This empowers the increase in positive outcomes to be realised in school attendance and attainment.

Our 100+ staff are enhanced CRB/DBS and go through rigorous data collection, recording and safeguarding training programmes. We always try to accommodate ‘out of the box’ requirements, usually at no extra cost and forms part of our ‘can do’ approach.

Innovation is at the core of the business and our extensive in-house capabilities continually drive new product development allowing us to lead and provide effective and market leading solutions and services.