Cookie Policy

How we use Cookies

Cookies are very small text files that are stored on your computer when you visit some websites.  They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookie Name Purpose
Cookie preference cookie_notice_accepted This cookie is used to remember a user’s choice about cookies on Where users have previously indicated a preference that user’s preference will be stored in this cookie.
Universal Analytics (Google) _utma
These cookies help collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies are used to collect information in an anonymous form, including the number of visitors to the website, how visitors got to the website and the pages they visited.  Google analytics cookies are explained in more detail on this web page :

If you are curious you can read more here : Read Google’s overview of privacy and safeguarding data

We use cookies to help identify your computer so we can improve your user experience on this site.  We also use cookies as part of the security processes when logging in.  We do not store any personal information in the cookies on this site.  Please note that the Extranet and ePEP online services linked from the top of these pages are on a different system and have their own cookies, cookie policy and privacy policy.

You can disable any cookies already stored on your computer but this may affect your experience when using our website.

To find out more about cookies, including how to see what cookies have been set, visit or

Can I change how my computer uses cookies?

In most circumstances you can change how your computer uses cookies by using the settings of your web browser software.  The list below shows some popular browsers. The links take you to sites explaining how you can change your settings.  Please note that if you use a computer that is managed by a central service they may have restricted what you can change.

To find information relating to other browsers visit the browser developer’s website or speak with your IT services provider.

To opt out of being tracked by Google Analytics across all websites, visit



  • Customising the ePEP

    As Welfare Call supports over two thirds of UK authorities right across the country you don't have to go far to find someone who is benefitting from the services offered by our dedicated team.

    The map on this page shows the areas covered by our many happy customers. Hover over each area to see which of our services each customer is using.

    If your authority is not yet using us then it's most likely that one of your neighbouring authorities is. Take a look at our testimonials page and then give us a call or drop us an email to find out how you too can share their success.

  • Office workers

    Stuart and Julie Henderson have built up a team of dedicated, professional people, working within our Call Centre, I.T Department, and Customer Services Department to ensure we deliver the highest levels of service.

    Based in Cudworth, Barnsley, Welfare Call are the established market leaders for monitoring the attendance of looked after children since 2002. Welfare Call is registered under the Data Protection Act and all our staff are Enhanced CRB/DBS policed checked with no agency staff used.