July 2017 – Annual Shutdown / 103 Authorities and counting…
Please make note of our Annual Shutdown period for IT maintenance. This year sees the three days fall on the 2nd / 3rd / 4th August (Wednesday / Thursday / Friday) and there will be no one on site to offer admin or customer service support. You will, however, still have access to our Extranet service. We’ll return on Monday 7th August.
In terms of new business, we’re thrilled to welcome back Blackburn after several years, as well as brand new customers, Dudley, through an attendance monitoring quotation process, and Herefordshire through a tender for our ePEP service. This remarkable run of new authorities using Welfare Call now sees the company working with 103 local authorities!
Retaining our customers is just as important as winning new ones. This last 12 weeks has seen Welfare Call retain Sheffield for both Attendance Monitoring & ePEP services, Surrey and West Sussex for Attendance Monitoring through rigorous tender processes, and we still have some other authorities for which we are currently tendering.
Welfare Call have also touched upon in recent news our ability to monitor different cohorts for the local authorities. Welfare Call’s wider offering seems to be really taking off now as we’ve been asked to monitor Suffolk’s SEN as well as Tower Hamlet’s SEN.
Welfare Call would like to wish everyone a safe and enjoyable Summer, and we’ll look forward to contacting the schools again in the new academic year.