January 2017 – A VERY Happy New Year!

Welcome back one and all after the festive break. Welfare Call hope the New Year has started as well for you as it has for us. Another month brings more good news for us, and we can announce that Somerset… Read more

December 2016 – A Very Merry Christmas to Everyone

Merry Christmas from all of us at Welfare Call, and we hope you have a safe and enjoyable start to 2017! For those of you that will be in and out of the office over Christmas, Welfare Call will be… Read more

Welfare Call’s ePEP service continues to flourish

Welfare Call’s ePEP service has been a big hit since its inception in 2013. Whilst it’s only been just over 3 years, we’re already working towards having 30 authorities using our ePEP platform. It’s therefore a perfect opportunity to now… Read more

Kent retained for another 4 years!

Welfare Call values every authority that uses our services – we wouldn’t be where we are today without you! Having already worked with Kent’s Virtual School for over 10 years, we had to go through a lengthy tender process over… Read more

Newcastle join Welfare Call’s Attendance Monitoring Service

It’s with great delight that Welfare Call can announce that Newcastle have commissioned the services of Welfare Call to monitor their looked after children – all 330 of them. A big warm welcome to you. Hopefully this may pave the… Read more

Putting to bed the argument: automatic software vs telephone calling to collect the attendance of children in care

Over the past 13 years, Welfare Call has successfully monitored the attendance of looked after children on behalf of authorities in England & Wales, developing the process and increasing our knowledge along the way! However, whilst our process in collecting… Read more

Our busiest Summer EVER! Welcome back everyone.

September 2016 – Our busiest Summer EVER! Welcome back everyone. Even though this Summer’s calendar led to pupils having seven weeks holiday instead of six, the time has just as quickly flown by, and everyone will be in full swing… Read more

Essex Tender Announcement – A nice way to round off the Academic Year!

Given that a lot of schools finish for the Summer break today, what a way to round off this academic year by announcing that Welfare Call have retained the contract with Essex, for the collection of attendance for their looked… Read more

Sefton Tender Announcment

It is with delight we can now announce that Welfare Call has retained it’s contract with Sefton, to continue monitoring the attendance of it’s looked after children. We’ll look forward to another successful 3 years of working with you!… Read more

Oldham Tender Announcement

What a few days Welfare Call are having! On top of the recent announcements in which we’ve retained Kirklees / Derby / Blackpool, we can also delightfully declare that not only have we just retained Oldham as well for attendance… Read more

Kirklees Tender Announcement

WOW what a week! Off the back of the recent announcement that we retained our working relationship with Derby earlier in the week, Welfare Call can also now announce that we’ve retained Kirklees as well for another few years! There… Read more

Derby Tender Announcement…

Welfare Call are thrilled to announce that we have won the tender to gather the attendance & attainment data, as well as hosting the electronic PEP for Derby authority. We are delighted to be able to continue working alongside Derby… Read more
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  • “The introduction of the electronic personal education plans (EPEPs) system is improving information-sharing, with an increased oversight from the virtual school, although the impact on improving the quality of PEPs is not yet evident. Inspectors found that the pupil premium grant was used well to support after-school activities, including access to a nurture group, extra mathematics and English tuition, and the provision mentors.”

    Haringey – Children’s Services Inspection October 2018 (commenced with ePEP April 2018)
  • “The strong emphasis on ensuring that PEPs are of good quality and completed in a timely way is contributing well to children’s progress.”

    Enfield Children’s Services Inspection March 2019
  • “Education is actively promoted for children in care and the virtual school is increasingly effective in ensuring that children make good progress and reach their potential. The quality and timeliness of personal education plans have improved significantly. Children benefit from regular reviews of their progress.”

    London Borough of Waltham Forest – Children’s Services Inspection – Jan 2019
  • “Personal education plans are timely, set clear targets and are written in the first person. They effectively capture the voice of the child.”

    Manchester Children’s Services Focused visit – 17/09/2018
  • “The majority of personal education placed include a clear picture of the child’s progress, emotional and well-being and behaviour.”

    London Borough of Tower Hamlets Ofsted Inspection (published 07/04/2017)
  • “The quality of personal education plans is much improved.”

    Darlington Borough Council Ofsted Inspection (published 21/05/2018)
  • “The large majority of children and young people have an up-to-date, good quality personal education plan.”

    London Borough of Lambeth Ofsted Inspection (published 09/05/2018)
  • “Personal education plans are good and are regularly reviewed. They provide a vivid picture of individual children’s progress, including their social and emotional well-being, academic abilities and attitude to learning. The plans show how the pupil premium is being used to improve progress. When children are not making expected levels of progress, LACE staff identify and agree support strategies with the school, foster parents and carers to promote improvement.”

    North Lincolnshire Council Ofsted Inspection (published 25/09/17)
  • “Education planning for children looked after has historically been poor. However, teachers and the local authority are now taking full ownership of a recently introduced electronic system, and the quality of personal education plans is improving.”

    Barnet Council Ofsted Inspection (published 07/07/2017)
  • “The large majority of personal education plans (PEPs) are now of good quality. Managers have successfully introduced e-PEPs for all children looked after up to the age of 16. Appropriate training is provided for social workers and designated teachers, which is improving the quality of plans and the impact of PEP meetings.”

    Bedford Borough Council Inspection (published 07/04/2017)