Terms & Conditions

By using this website you agree to the terms and conditions stated below.

1 Introduction

Please read these terms and conditions carefully before using the Welfare Call Group website
By accessing or using this Website you confirm that you have read and understood and agree to be legally bound by the terms and conditions stated below.
The term ‘Welfare Call Group’ or ‘us’ or ‘we’ refers to the ownership of the website. The registered office for Welfare Call Group, Welfare Call (LAC) Limited, Welfare Call (CFU) Limited is BBIC, Snydale Road, Cudworth, Barnsley S72 8RP. Welfare Call (LAC) Limited company registration number is 6835794 and for Welfare Call (CFU) Limited is 6835780; both registered in England.
The term ‘you’ refers to the user or viewer of our website.

2 Information submitted to Welfare Call (LAC) Limited and Welfare Call (CFU) Limited.

All registration data and personal information is subject to our Website Privacy Policy.
The following also applies to all messages, e-mails, bulletin board postings, concepts or other material: You must own or have the right to submit content which you pass to Welfare Call (LAC) Limited or Welfare Call (CFU) Limited.
Content for publication on the Website and all Content submitted by you must be legal, honest, decent and truthful and comply with all applicable laws.
All content submitted by you must not advertise for goods or services unless otherwise expressly permitted by Welfare Call (LAC) Limited or Welfare Call (CFU) Limited.
The content submitted must not include or state obscene, abusive, threatening, libellous or defamatory statements of any individual, corporation or state.
You must ensure that all content submitted to Welfare Call (LAC) Limited or Welfare Call (CFU) Limited does not infringe copyright, design, privacy, publicity, data protection, trade mark or identity of any third party.
Welfare Call (LAC) Limited or Welfare Call (CFU) Limited reserve the right to monitor submitted content and may edit, reject or remove content if we believe it does not comply with the above. In particular, we reserve the right to block incoming e-mails and other content if we believe that their content is, or may be, inappropriate or otherwise does not comply with the above.
By submitting content to Welfare Call (LAC) Limited or Welfare Call (CFU) Limited you grant Welfare Call (LAC) Limited or Welfare Call (CFU) Limited a non-exclusive, perpetual, irrevocable, royalty free, world-wide licence to publish all content which you submit to us, except any portion of the content which is personal information as defined in our Website Privacy Policy.
You have sole responsibility for the content which you submit to Welfare Call (LAC) Limited or Welfare Call (CFU) Limited and you shall keep us fully and effectively indemnified from and against all actions, claims, losses, liability, proceedings, damages, costs, expenses, loss of business, loss of profits, business interruption and other pecuniary or consequential loss (including legal costs and expenses) suffered or incurred by us and arising directly or indirectly out of the publication of content submitted by you.
You warrant and undertake that you will not use the Welfare Call (LAC) Limited or Welfare Call (CFU) Limited website for any purpose that is illegal or prohibited by these terms and conditions.
If you breach these terms and conditions then Welfare Call (LAC) Limited or Welfare Call (CFU) Limited reserve the right to terminate immediately your right to view or use the website, without the necessity of any notice being given to you. We retain the right to deny access to any person who fails to comply with these terms and conditions.

3 Website – Changes and Modifications

Welfare Call (LAC) Limited or Welfare Call (CFU) Limited reserve the right to make changes or corrections, suspend or discontinue any aspect of the website, the content within or services or products available through it, including your access to the website.
Unless explicitly stated to the contrary, any new features including new content, provision of new products or services, or resources shall be subject to these terms and conditions.
B. This Website may contain typographical errors or other inaccuracies.

4 Online Materials

The Website is controlled and operated by Welfare Call (LAC) Limited or Welfare Call (CFU) Limited. Welfare Call (LAC) Limited or Welfare Call (CFU) Limited do not make representations that the materials on the Website are appropriate or available for use in other locations. Those who visit the Website from other locations outside of the United Kingdom do so on their own initiative and are responsible for compliance with all applicable laws. If use of this Website and/or viewing of it, or use of any material or content on the Website or services, or products offered through the Website are contrary to or infringe any applicable law in your state, you are not authorised to view or use the Website and you must exit immediately.
Unless otherwise specified all content and materials published on Welfare Call (LAC) Limited or Welfare Call (CFU) Limited website are presented solely for your personal, private and non-commercial use.
Where content published on the Website is supplied by third parties, Welfare Call (LAC) Limited or Welfare Call (CFU) Limited do not control or endorse their content in any way. All such content which is offered by third parties that are not affiliated with or otherwise connected with us, is published in good faith but we do not in any circumstances accept responsibility for the accuracy of such content whether it is published on or off line.

5 Limitation of Liability

All content, materials and information on the Website are provided on an “as is” basis and you assume total responsibility and risk for your use of the website and use of all information published within it.
Welfare Call (LAC) Limited or Welfare Call (CFU) Limited accept no liability for any loss or damage of any nature arising out of or in connection with the viewing, use or performance of the Website or its contents whether due to inaccuracy, error, omission or any other cause.
You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use the website. You also understand that Welfare Call (LAC) Limited or Welfare Call (CFU) Limited cannot and do not guarantee that any material available for downloading from the Website will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for taking sufficient precautions and virus checks (including anti-virus and other security checks) to ensure the safe input and output of data.

6 Intellectual Property Rights and Restrictions on Use

The contents of the Website are protected by international copyright laws and other intellectual property rights. The owner of these rights is Welfare Call (LAC) Limited or Welfare Call (CFU) Limited, its affiliates, or other third party licensors. All company names and logos mentioned in the website may be the trademarks, service marks or trading names of their respective owners.
You may print individual pages of content on paper (but not photocopy them) only for the purposes of making use of our service but otherwise you may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from the website including but not limited to text, graphics, video, messages, code and/or software without our prior written consent.

7 Linked Sites

Welfare Call (LAC) Limited or Welfare Call (CFU) Limited make no representations whatsoever about any other websites which you may access through the Website or which may link to the Welfare Call (LAC) Limited or Welfare Call (CFU) Limited website. When you access any other website you understand that it is independent from the-welfarecall.com and that Welfare Call (LAC) Limited or Welfare Call (CFU) Limited have no control over the content or availability of that website.
A link to any other site does not mean that Welfare Call (LAC) Limited or Welfare Call (CFU) Limited endorse or accept any responsibility for the content, or the use of, such a website and shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other web or resource. Any concerns regarding any external link should be directed to that websites respective site administrator.

8 Availability of the Website

Welfare Call (LAC) Limited or Welfare Call (CFU) Limited will try to make the website available but cannot guarantee that the website will operate continuously or without interruptions or be error free. You must not attempt to interfere with the proper working of the website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other internet connected device.

9 Alterations

1 Welfare Call (LAC) Limited or Welfare Call (CFU) Limited may alter these Terms and Conditions at any time and post a new version on the website

  • “

    How fantastic! This is really excellent stuff.

     

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    Fay Blyth, Virtual School Headteacher for Waltham Forest

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    Senior managers feel that the analytics is impressive and are keen to have as many dashboards as possible to show Ofsted for our annual conversation.

     

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    Helen Bushell, (Previous) Head of Virtual School for Rutland

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    I’m a bit giddy, I love the ePEP dashboards – How clever are you lot! Gosh I love this system.

     

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    Michaela Blair, PEP Co-ordinator for Oldham

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    I like the dashboards. They are very clear. I also like the jump-to’s and the ability to drill down to individual young people. On the whole really happy. I am looking forward to other attainment-based dashboards – especially one that can capture the children making less than expected progress.

     

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    Calvin Kipling, Virtual School Headteacher for Darlington

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    I’m absolutely loving Analytics and the updates coming through are very helpful.

     

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    Nickie West-Jarrett, Attendance and Inclusion Officer for Lewisham Virtual School

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    We have worked with Welfare Call for over 3 years, it has transformed the way we work in terms of the way we have been able to utilise our resources and deploying staff differently as they are able to proactively use the data rather than chasing it. The data we …

     

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    Graeme Ferguson, Virtual School Head, Derby City Council

  • “

    Children in care have positive education experiences. In school, children in care have good attendance and behaviour. Permanent and fixed exclusions for pupils who are in care are low. The virtual school provides good support for schools to produce increasingly effective personal education plans, which include clear targets and the …

     

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    London Borough of Merton – Children’s Services Inspection

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    Electronic personal education plans are detailed, focus on the key areas, and include pupil targets and the pupils’ perspectives. A range of extra-curricular activities are available to support and enrich the lives of children in care. The virtual school carefully tracks the progress of all pupils and is quick to …

     

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    Rutland County Council – Children’s Services Inspection

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    The virtual school has a clear sense of purpose and direction and makes good use of performance data to target its activity to best effect. As a result, its influence and impact continue to grow. Ninety-six per cent of children in care have an up-to-date personal education plan (PEP). Better …

     

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    London Borough of Harrow – Children’s Services Inspection

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    The rate of children’s attendance at school is rising. Relationships between the virtual school and designated teachers are strong. The personal education plan (PEP) process is well established and comprehensive. Children are making good educational progress.

     

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    Bedford Borough Council – Children’s Services Focused Visit

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    The virtual school systematically monitors and evaluates the quality of personal education plans (PEPs), and, as a result, the quality of plans is improving. All PEPs have a clear focus on academic progress.

     

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    Cornwall Council – Children’s Services Inspection

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    Personal education plans (PEPs) provide a sound basis to plan and review the progress children make. Children in care receive effective support from the virtual school staff, who understand their individual needs and act as effective advocates for them. This helps children stay on track to achieve their goals, and, …

     

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    Swindon Borough Council – Children’s Services Inspection

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    The virtual school provides effective support for the progress and attainment of children in care. The virtual school team has a sound understanding of the progress that children are making. As a result of effective support, many make good progress from their starting points. Personal education plans are mostly of …

     

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    Worcestershire County Council – Children’s Services Inspection

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    Children and young people make good educational progress in care. Those who do not attend school have prompt access to suitable, good-quality registered alternative provision. Children’s progress is closely reviewed through personal education plans which have well-written targets, and this is an improvement since the last inspection. Urgent action is …

     

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    London Borough of Tower Hamlets – Children’s Services Inspection

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    Welfare Call provides a highly professional and cost competitive service that has enhanced our ability to collect progression and impact information for the majority of learners attending our courses. Welfare Call has made this mammoth task into a much easier process enabling us to effortlessly compile mandatory progression returns and …

     

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    Mobin Chothia, Service Development Officer, Blackburn with Darwen Borough Council

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    The role of the Virtual School Head continues to remain a challenging one where the dynamics are as varied as each individual that we work with. Given increasingly limited resources of Local Authorities, it’s also vital that investments are made in services that achieve the highest impact. Having worked with …

     

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    Kashif Nawaz, Virtual School Head, Bracknell Forest

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    The strong emphasis on ensuring that PEPs are of good quality and completed in a timely way is contributing well to children’s progress.

     

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    London Borough of Barnet – Children’s Services Inspection

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    Education is actively promoted for children in care and the virtual school is increasingly effective in ensuring that children make good progress and reach their potential. The quality and timeliness of personal education plans have improved significantly. Children benefit from regular reviews of their progress.

     

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    London Borough of Enfield – Children’s Services Inspection

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    Our PEPs are much better quality and are completed on time. Welfare Calls ePEP system has been a massive help towards this. There are a number of Ofsted quotes which are looking slightly dated (given they are from 2017) therefore I would propose using the ones outlined below: All children …

     

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    Kate Harm, Specialist Education Officer for Children in Care, Derby Virtual School

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    We have been using the Welfare Call ePEP for a number of years having previously had a paper based PEP. Over this period we have seen: our timely completion rates for the ePEP improve from 85% to 95% an improved quality of what has been written within the ePEP greater …

     

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    Graeme Ferguson, Virtual School Head, Derby City Council