Virtual Schools

The Welfare Call Group has been working with the Virtual Schools network for over 16 years. We provide a daily phone call to monitor the attendance at schools of Looked After Children. The data collected is used by the Virtual Schools to provide early intervention with vulnerable cohorts of children. The rapport we build up with the schools that we contact enhances this procedure and leads to positive outcomes in attainment and reductions in exclusions.

Welfare Call
Operating System

Schools
Social Workers
Carers

Welfare Call
Admin

Customer
Service

Virtual School

Welfare Call
Operators

Designated Teachers

The role of the Designated Teacher involved with Looked After Children is to act as support for them and to promote their educational achievement. We co-ordinate with the Designated Teacher as a focal point within the school and to minimise the disruption to the child’s learning through attendance and attainment data.

Social Workers

We assist Social Workers who work with children and young people who reside with foster carers, kinship carers or in residential placements. The role is to work alongside other professionals, to ensure that a child or young person receives appropriate care, education and health services.

Schools

We make over 9500 calls to schools on a daily basis to collect the attendance data for Looked After Children. In doing so we build rapport with the schools and often find out information about the children in the care of the Virtual School before they themselves are aware. This again assists with early intervention and provides a solid base for the safeguarding of these vulnerable children.